How itworks
Understanding GroupBee is simple. Here's everything you need to know about our platform, your rights, and how we protect your data.
We keep it simple: when you use GroupBee, here's what you need to know.
Join the largest group buying platform in Singapore for home essentials.
Connect with your neighbors and unlock amazing savings together.
Group buys made easy: Join deals with your neighbours, save more together.
Trusted vendors: We work with vendors, but they are responsible for product quality, delivery, and installation.
Transparent costs: You'll always see the full price, deposit, and any fees before you confirm.
Safe payments: Payments are processed through secure partners like Stripe or PayNow etc.
We only collect what's needed: your name, email, phone, address, and payment details.
Your data is shared only with vendors to fulfill your orders (e.g., delivery & installation).
We don't sell your info. Ever.
You can update or delete your data anytime by contacting us.
Be honest with your details.
No fraud, abuse, or anything illegal.
Refunds and cancellations follow each vendor's policy — but we'll help if there's a dispute.
Respect other community members and maintain a positive environment.
GroupBee is a platform, not the seller. Vendors are fully responsible for their products and services.
We limit our liability to the platform fee we receive.
Governed by Singapore law.
All disputes are handled through our mediation process first.
Email us at support@groupbee.sg. We're here to help.
Response time: Within 24 hours for general inquiries.
Live chat available during business hours (9 AM - 6 PM SGT).
Check our FAQ section for quick answers to common questions.
How Group Buying Works
Simple steps to save together with your neighbors
Browse Deals
Find exclusive group deals from trusted vendors in your area
Join Group
Select your quantity and join neighbors to reach minimum orders
Save Together
When minimum is reached, everyone gets the discounted price
Get Delivery
Vendor fulfills orders and delivers directly to your home
Your Safety & Security
We prioritize your security and privacy in every transaction
Secure Payments
All payments processed through bank-grade encryption with Stripe & Eway
Data Protection
Your personal information is encrypted and never sold to third parties
Legal Compliance
Fully compliant with Singapore's Personal Data Protection Act (PDPA)
Ready to Start Saving?
Join thousands of satisfied homeowners who are saving together